Flexible, Quality Property Solutions
Providing a personal, friendly service, as well as flexible,
quality property solutions, is of great importance to us.
We aim to establish strong business relationships with all our occupiers
ensuring we provide high levels of customer care at all times.
We seek to do this by:-
- Ensuring every customer has a dedicated Asset Manager
- Being positive, helpful, accessible and efficient at all times
- To consistently provide a high standard of service to our customers
- Responding to enquiries and requests in a timely manner
- Seeking feedback from our customers sharing the results and taking
- Keeping customers informed about matters affecting their property
- Sharing news and information that may be of interest and assistance to our customers through newsletters and our websites
www.highcross.co.uk and www.space4business.co.uk.
- To issue clear and concise service charge budgets at the start of
the service charge year and income and expenditure reconciliation
after the year end ensuring costs are apportioned in a fair and
- Inviting any service standard concerns to be directed to the